Last Updated: 02.14.2020
The Highly (“we” or “us”) is committed to protecting your privacy. The following policy (“Privacy Policy”) describes our practices for collecting, using, maintaining, and disclosing information that we collect from you or that you provide to us when you visit our website, www.thehighly.co (the “Site”), or use any other products and services made available by us (collectively with the Site, the “Services”).
We take privacy very seriously and we will not sell your personal information to anyone. We may disclose your information in limited situations to service providers to help us provide the Services to you, but these service providers will always be required to safeguard and protect your information. Please see the section titled “Disclosure of Your Information” for additional information on our disclosure practices.
Our Services are intended for users who are 21 years of age and older. If you are under the age of 21, you are not permitted to submit any Personal Information to us and are strictly prohibited from using the Services. If you believe we might have any information from or about someone under 21, please contact us at office@thehighly.co.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use the Services.
CHANGES TO THE PRIVACY POLICY
Soundbite: Our Privacy Policy may change as our Services change, and you agree you will review this policy and any updates regularly.
We work hard to improve the Services for you, so this Privacy Policy may change from time to time. We’ll make sure to change the “Last Updated” at the top of this page so you can tell if this Privacy Policy has changed since your last visit. We’ll also update you when we make significant changes, either through a pop-up notice on the Services, via e-mail or through other reasonable means. If you continue to use the Services after we make any changes to this Privacy Policy, you agree to be bound by this Privacy Policy as modified. If you don’t agree with any changes that we make to this Privacy Policy, you unfortunately will no longer be able to use the Services.
INFORMATION WE COLLECT AND HOW WE COLLECT INFORMATION
Soundbite: When you use our Services, we will collect certain information about you. This information includes information that can be used to identify you publicly (like your email address) and information that cannot be used to identify you publicly (like how many pages you viewed on our Site). We collect your information when you voluntarily provide it to us and through automatic tracking technologies, which we explain in greater detail below.
The information we collect from you falls into two categories: personally identifiable information (” Personal Information“) and non-personally identifiable information (i.e., information that cannot be used to identify who you are) (” Non-Personal Information“). Below are the various ways in which we may collect Personal Information and Non-Personal information from you.
Information We Automatically Collect. Like most websites, our Services may incorporate technology such as “pixel tags”, “web beacons”, and “cookies” that allow us to track the actions of users of our Services automatically. Pixel tags or web beacons are tracking devices on websites or in emails that can monitor the behavior of the user visiting the website or opening the e-mail, and cookies are small files that web servers may place on your computer when you visit a website. These automatic tracking tools allow us to collect Non-Personal Information, such as browser information, information about when you access the Services, details of how you used our Services, such as what pages you viewed and for how long, the website address that linked you to our Site, the website that you visit after using our Services, and details of how you viewed our emails.
Third Party Analytics. This Site uses third party analytics such as Google Analytics (” Analytics Services“) to collect data about our Services via cookies and anonymous identifiers. We do not merge Personal Information with Non-Personal Information previously collected through these Analytics Services. Any data collected will be used in accordance with this Privacy Policy and the privacy policies of these third party service providers.
Third-Party Information Collection. In addition, when you use our Services, certain third parties such as device manufacturers, platform providers and advertisers may use cookies or other automatic information collection technologies to collect information, including Personal Information, about you, your online activities over time and across different websites, apps or other online services websites, or your device. We do not control these third parties’ tracking technologies or how they may be used. If you have questions about an advertisement or other targeted content, you should review the privacy policies of those service providers or contact them directly.
Information You Voluntarily Provide to Us. If you sign up for our newsletter on our Site or contact us directly by email, social media, or by some other means, we may keep a record of your contact information (including your name, email address, age and city) and the correspondence for later reference. We may also keep a record of any forms, surveys or questionnaires that you voluntarily fill out on our Site or through your use of the Services.
HOW WE USE YOUR INFORMATION
Soundbite: We will use your information to improve our Services and to send you promotional emails. We may also combine your information with other people’s information to create reports that may be disclosed publicly, but in these cases, you will not be publicly identified in any way.
We may use information that we collect about you or that you provide to us, including Personal Information, to measure usage of the Services, to analyze the effectiveness of our Services, to improve and enhance functionality of the Services, to customize the Services for you, to develop new products and services, to provide support for the Services and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Services, and to market and advertise the Services through promotional e-mail messages.
We may from time to time aggregate some of your Personal Information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes. When aggregating Personal Information, we make sure that the information is not identifiable to any particular user in any way.
If we intend to use any Personal Information in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Information is collected.
DISCLOSURE OF YOUR INFORMATION
Soundbite: We will protect your information and not disclose it to any third party unless we have your express written consent or if we are required to do so in certain limited situations, as further explained below.
We take privacy very seriously, and we do not sell, rent, or trade your Personal Information with any third parties except as provided in this Privacy Policy. We may disclose your Personal Information and Non-Personal Information to service providers or other third parties, such as vendors, technical agents, subcontractors and consultants, to perform certain business-related functions that help make the Services and our offerings available and functional, including but not limited to, design services, web site hosting, data analysis and metrics services, maintenance, technical agents, customer support, user experience improvements and email delivery services.
In addition to the disclosures for the purposes above, we may disclose your Personal Information and Non-Personal Information to a buyer or other successor as part of a merger, acquisition, change of control or other similar business transfer, to government body or other third party if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, or in specific other cases with your consent.
We may disclose aggregated user statistics and other data with our affiliates, agents and current or prospective business partners. This aggregate information does not personally identify you.
SOCIAL NETWORKING SERVICES
The Services may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.
CHOICES ABOUT HOW WE COLLECT, USE, AND DISCLOSE YOUR INFORMATION
Soundbite: You can choose how we use and store your information by following the steps outlined below.
We strive to provide you with choices regarding our collection, use and disclosure of the information you provide to us. The mechanisms listed below provide you with control over such collection, use and disclosure:
Marketing Communication. If you do not want us to send you marketing or promotional communications, you can opt-out by clicking the unsubscribe link in any such promotional email. We will not be able to remove your information from the database of any third parties to whom you have previously authorized us to share such information. Please also note that we may still send you important administrative messages.
Cookies. You have the option to accept or disable cookies at any time through your browsers. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see http://kb2.adobe.com/cps/526/52697ee8.html. If you choose to disable your cookies, your user experience may be limited.
*Google Analytics. * You can opt out of tracking by Google Analytics by going to https://tools.google.com/dlpage/gaoptout/.
Do Not Track Signals. Third parties may keep track of your browsing activities across third party websites. Certain web browsers enable users to activate a “Do Not Track” signal but we do not currently respond to the “Do Not Track” signal or other similar mechanisms.
Notice to California Residents. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a calendar year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to issues@thehighly.co.
To request any other changes or information about our collection, use or disclosure of your information, please email us at issues@thehighly.co.
DATA RETENTION
We strive to keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
You acknowledge that we may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on our servers on your behalf. You further acknowledge that we reserve the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.
ACCESSING AND CORRECTING YOUR INFORMATION
If you wish to access, update, correct or delete any Personal Information in our possession that you have previously submitted via the Services, please contact us at office@thehighly.co.
THIRD PARTIES; LINKS TO THIRD PARTY SERVICES
This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by us, and the policies and procedures described in this Privacy Policy do not apply to those third party sites, even if you access them through the Services. The links from the Services do not imply that we endorse or have reviewed the third party sites. We encourage you to carefully review the privacy policies of any third party sites you access so you know how they will use and share your information.
UNDER THE AGE OF 21
Our Services are intended for users who are 21 years of age and older. If you are under the age of 21, you are not permitted to submit any Personal Information to us and are strictly prohibited from using the Services. If you believe we might have any information from or about someone under 21, please contact us at office@thehighly.co.
TRANSFER ON PERSONAL INFORMATION; INTERNATIONAL VISITORS
Soundbite: If you provide us with information from outside of the United States, you acknowledge and agree that your information will be transferred to the United States, where we are located.
The Services are provided for access and use by persons located in the United States. If you use the Services from outside of the United States, you do so at your own risk. You are solely responsible for ensuring compliance with the laws of your specific jurisdiction, including the specific laws of your jurisdiction regarding the import, export, or re-export of the Services. If you are an international visitor, you acknowledge that by providing your Personal Information, you are: (a) permitting the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; and (b) permitting the use of your Personal Information in accordance with this Privacy Policy.
SECURITY
We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to us via the Internet.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, please email us at office@thehighly.co.